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Quick-fix solutions!

Added recipes not showing up? Grocery List not syncing? Below are some great quick-fix methods for resolving common app issues. 

1. Verify that you're signed into the correct account. Unable to access your recipes? Verify that you're signed into the correct account by toggling to the Activity screen. From here, double check that your username and avatar are accurately reflected.

2. Sign out and then back in. Start fresh by completely signing out and then back into your account. Doing so will re-sync your account, hopefully resolving any content or loading issues you're having.

On iOS, you can also manually sync your account by toggling to Activity, selecting the settings icon located on the upper right, and tapping the refresh icon. The syncing process is 13 steps and takes a few seconds to complete.

3. Refresh the screen. Swipe down from the top of the screen -- you'll seen an icon that indicates the page is refreshing.

 

4. Uninstall and reinstall the application. As a last resort, uninstall and reinstall the BigOven app.

5. Still having difficulty? Shoot us a note and we'll sort out the issue as soon as possible.

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